Quality Assurance & Document Management

HOL understands the need for quick and accurate medical information to reach the underwriting team of insurance companies as soon as possible to ensure earlier coverage is available to the clients.

Hence, our services which includes an efficient multi-tiered Quality Control process plays a crucial role in ensuring all medical reports are managed efficiently and accurately! In addition, we also perform document digitization and data management services for all medical reports. This very important digital information is kept safe in a centralized secured repository for urgent retrieval purposes.



MULTI-TIERED QUALITY CHECK PROTOCOL

We enforces strict QC process on all medical report details with a system controlled multi-tiered workflow approval mechanism.

Mobirise



DOCUMENT DIGITIZATION & MANAGEMENT

All medical reports will be digitized and kept safe in our centralize repository facility. The service includes daily CD’s and monthly back-ups on DVD’s

Mobirise

Core Value Proposition

01.

TRAINED QUALITY CONTROL TEAM

Our well trained dedicated Quality Control Team will screen-through all medical reports to ensure the reports are completed correctly and accurately as required by insurance underwriters.

02.

SECURE DIGITAL DOCUMENT REPOSITORY

We have a dedicated in-premise Data Repository Facility which are PDPA Compliant. All digital data will be kept for 7-Years as per legislation regulation

03.

DISASTER RECOVERY CENTER

All data will be backup periodically in a dedicated DRC facility. This provide additional assurance and peace of mind that data accessibility is always possible for your business.

ABOUT Health On-line

Health On-line is a leading provider of mobile and outsourcing healthcare services for the insurance and corporate markets. Founded in 1999, we provide a full range of medical risk evidence and healthcare services, including mobile medical examinations, APS and administrative outsourcing solutions for insurers and corporate clients.

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